Solutions
Shinox Solutions
Your customers already message you to book — Shinox gives you an AI assistant that replies in seconds, fills your calendar, and keeps them coming back. Built around how salons and clinics in Malaysia actually work.
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“We stopped missing late-night bookings in the first week.”
Hair studio owner, Klang
“The booking flow matches exactly how our clinic runs.”
Chiropractic clinic, Puchong
“They digitalized our consultation forms — no more paper.”
Facial salon, Shah Alam
“Setup was fast and customers just WhatsApp us like before.”
Nail studio, Subang Jaya
Built around the one tool your customers already use every day — WhatsApp.
Your busiest enquiry time is at night, when you're closed. A customer messages three salons at once — whoever replies first wins the booking. Your AI assistant replies in 3 seconds, 24/7, even at 11pm on a Sunday, so the booking comes to you instead of the salon next door.
An empty chair is money gone — and it adds up fast. The system automatically sends friendly reminders the day before and a few hours before, and can hold the slot with a small deposit so people actually show up. Fewer no-shows, fewer wasted hours, more predictable days.
Your customers don't message in textbook English — they mix BM, English, Chinese, and rojak ("nak book Saturday boleh?"). Your AI assistant understands all of it naturally and replies warmly in the same language, so every chat feels personal, never robotic.
No more messy appointment book, no more "sorry, we accidentally booked two people." The system keeps one live, always-correct calendar — knows which stylist or therapist is free, how long each service takes, and locks the slot the moment it's confirmed. Your schedule is always right.
"Hair coloring berapa?" "Ada package tak?" — your staff answer these dozens of times a day. Let the assistant handle every repeat question instantly with your full price list and packages, so your team stays focused on the customer in the chair.
Every chat quietly builds a simple record of who your customers are and what they like — no typing, no spreadsheets. The system remembers that a colour client is due again in 6 weeks and gently nudges them to rebook, with their usual service ready to go. You also get a clear, simple view of which services, days, and promotions actually bring in money — so you spend on what works.